Support
We usually reply within 1–2 business days.
Contact us
The fastest way to reach the TaskSpend team is by email. Tell us what happened, which screen you were on, and — if possible — attach a screenshot.
Email support@taskspend.comFrequently asked questions
How do I sign in or create an account?
TaskSpend uses Sign in with Apple and Sign in with Google — there's no separate sign-up form and no TaskSpend password to create or remember. Tap either button on the welcome screen: if you're new, it creates your account; if you've been here before, it signs you straight back in.
I can't sign in to my account
Make sure you're using the same provider you signed up with — Sign in with Apple or Sign in with Google. There are no TaskSpend passwords, so there's nothing to reset on our side; if your Apple ID or Google Account itself is locked, recover it with Apple or Google first. If you signed up with Apple and chose Hide My Email, remember your account uses that private relay address. Still stuck? Email us from the address on the account and we'll help.
Receipt scanning filled in the wrong amount or date
The AI reads receipts automatically, but every field stays editable — tap any field on the review screen to correct it before saving. Crumpled or low-light receipts scan better if you retake the photo flat and well-lit.
Why can't I approve an expense?
Approvals depend on your role in the organization. Members can log expenses and request pre-approvals; only Approvers and the workspace Owner can approve. Viewers can look but not change anything. If you think your role is wrong, ask your organization's owner to update it in the Team tab.
My expenses aren't syncing
TaskSpend syncs whenever you have a connection. If something looks stale, pull down to refresh. Anything you record offline is kept on your device and synced automatically once you're back online.
How do I invite my team?
Open the Team tab and tap Invite. Each teammate gets their own sign-in, and you choose their role — Member, Approver, or Viewer — when you invite them.
How do I export my data?
Open Reports and export a PDF or CSV of any project or date range, including attached receipts. Your accountant will thank you.
How do I delete my account?
You can delete your account yourself, right in the app — open your profile settings and choose Delete Account. This permanently removes your account and sign-in.
What stays: if you were part of a project team, the expenses, receipts and details you submitted to that team's projects remain part of the organization's records — the rest of the team still needs them for budgets, approvals and reports. They stay visible under your name in those projects.
Full details are on the account deletion page. If anything goes wrong, or you want help before deleting, email support@taskspend.com.
Get the app
TaskSpend is available for iPhone and iPad on the App Store — an Android version is in the works. Start free at taskspend.com. Found a bug? We genuinely want to hear about it — email us with the steps to reproduce it.