Your account and your data
What happens to your data if you close your TaskSpend account
The short version
You can delete your TaskSpend account yourself, from inside the app, at any time. No email, phone call, or support request is required. Deletion is confirmed with a code sent to your email, and it permanently removes your account and sign-in.
Delete from inside the app
- Open TaskSpend and go to your Profile.
- Choose Delete Account.
- Enter the confirmation code we email to your verified address, this protects your account from being deleted by someone else with your phone in hand.
Once confirmed, deletion happens immediately.
What is deleted
- Your profile, sign-in, and profile photo.
- Organizations you own, along with all of their projects, budgets, expenses, receipts, approvals, and invitations. The workspace disappears for every member.
- Your subscription record with us, if you had one (see the note about Apple and Google Play below).
What remains
In organizations where you were only a member, your membership is removed, but the expenses, receipts, and approvals you submitted remain part of that organization's records, together with the name and email recorded on them at the time. They belong to the organization's financial history, and an expense record has to show who submitted it. This is described in our Privacy Policy.
Delete some data without closing your account
You can delete individual items in TaskSpend at any time, and keep the rest of your account.
- An expense, income entry or request: open it and choose Delete. Its receipt photos and files are deleted with it.
- A receipt or file on a request: open the request and choose Delete file.
- A category: in the project's budget, choose Delete category. Expenses keep their category name.
- A project: in the project list, choose Delete Project. We email the workspace owner a code to confirm, then the project and all of its budgets, expenses, receipts and approvals are deleted.
- A workspace you own: choose Delete Workspace and enter the code we email you. Everything in it is deleted for every member.
Deleted items are removed from TaskSpend straight away. Encrypted database backups, kept only for disaster recovery, roll off within 35 days. Server logs, which hold no expense content, are kept for up to 90 days.
Your Apple or Google Play subscription
Deleting your TaskSpend account does not cancel an active subscription, because Apple or Google manages all billing. If you bought on iPhone, iPad or Mac, cancel it in your device's Settings → your name → Subscriptions. If you bought on Android, cancel it in the Google Play app under Profile → Payments & subscriptions → Subscriptions. Otherwise it will renew as scheduled.
Your Apple or Google sign-in
TaskSpend accounts are created with Sign in with Apple or Sign in with Google, so there is no TaskSpend password to worry about, deleting your account removes our record of your sign-in. If you'd like, you can also tidy up on the provider's side: remove TaskSpend under Settings → your name → Sign in with Apple on your device, or under your Google Account's third-party connections. This is optional and has no effect on data we hold, that's already gone.
If you can't access the app
Email support@taskspend.com from the address on your account and we'll help you complete the deletion.
Email support